HARD ROCK HOTEL LOS CABOS ALL INCLUSIVE RESORT

TERMS & CONDITIONS
 

• Making reservations for this package signifies your acceptance of our Terms and Conditions.

• Group Organizer's Responsibilities are:

1. To handle all payments and payment processing.

2. To provide invoices to all guest(s) attending the trip to pay for their tour if applicable.

3. To provide all guest(s) with updates and balances on payments.

4. To provide all final confirmations and details upon FINAL PAYMENT.

• All payments to 3D Travel Xscursions/Luxury Activated Travel Group are non-refundable and non-transferable. This is because 3D Travel Xscursions/Luxury Activated Travel Group has contractual agreements with hotels and other vendors that will not allow us to obtain any refunds. This way we can keep our package prices low and allow you to make monthly payments on your vacation.

• All guests waive, releases, discharges, and covenants not to sue 3D Travel Xscursions & Luxury Activated Travel Group, and/or its affiliates, members, sponsors, organizers, or other representatives or their successors and assignees for injuries or damages of any kind suffered as a result of this vacation or any related activity. At the Resort that there are any damages to property, the guests are solely responsible to return property to its original state.

• Reservations must be made in your FULL NAME as it appears on your passport. Your name on your invoice MUST match your passport.

• Prices are subject to change without notice. Please make your reservations today at this low price to be locked in.

• If you choose our payment plan, monthly payments are required to keep your reservations current unless you make larger monthly payments than what is required. You must ensure your roommate, if applicable, is also making timely monthly payments.

• Monthly invoices will be sent to the email address on file.

• You can login to your client portal to view your account and reservations 24 hours a day.

• Name changes are allowed with a $100 name change fee.

• Late payment of $100 per person is required after the final due date listed on your payment plan. Late payment fees are automatically added to your reservations the day after your final due date.

• All late payment requests must be approved by management before the final payment deadline on your account. 

• CREDIT/DEBIT CARD CHARGEBACK POLICY: If you are not happy with our services for any reason, you agree not to file a chargeback with your credit or debit card before you have given us an opportunity to address the matter. Your satisfaction is very important to us and we strive to stand behind our products and services. We will work to address any issues that you might have.  By signing this agreement or booking a trip with us, you agree that chargebacks are not to be used for refund convenience, in other words, it is not an appropriate way to avoid our cancellation and refund policy to which you agree by signing this agreement. We view such chargebacks as a form of “friendly fraud,” but fraud nonetheless. We will vigorously dispute any chargeback and reserve the right to report fraudulent chargebacks to authorities. Should we win any chargeback that you initiate, you agree to reimburse us for our attorney’s fees, time, costs, and expenses in rebutting the chargeback.

• To update any of your client information (email, address, etc.), please send an email to Admin@3DXscursions.com

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Cancellation & Refund Policy:

• All deposits are NON-REFUNDABLE

• All cancellations must be in writing.

• All payments are Non refundable without PURCHASED payment protection excluding initial deposit & 3D Travel Xscursions & Luxury Activated Travel Group $150 cancellation fee 

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